After Sales Support

which is reflected in our products

Maintenance Support

Our support team is on hand to answer any questions. We pride ourselves in maintaining the quality of after-sales service which is reflected in our products. This philosophy is shared by our team of highly skilled technicians that operate within our specialised environment.

Fast & Efficient Repair Service

We guarantee a 24 hour turnaround period from receipt of the product to the time of dispatch (Third party delivery times maybe longer and cannot be guaranteed). With our team, we ensure that when equipment needs urgent attention, Maltron staff are at hand.

The efficiency of the company and its team ensure the turnaround of any equipment is in the shortest possible time and with minimal inconvenience to the customer.

 

 

Key Features:

  • Quick repair turnaround
  • All repairs adhere to strict medical guidelines to ensure quality and patient safety
  • Repairs carried out by highly skilled and trained service technicians
  • State-of-the-art test equipment and exclusive use of original Maltron specified parts

 

Service Agreement

Our service agreements are customised to your individual needs therefore different financing options and a wide range of contract offers are available for the entire range of Maltron products.

Benefits of Maltron Service Agreements:

  • Easy planning of service budget
  • Less administration – no need for cost estimate and approval
  • Full cost transparency
  • Regular preventive checks and training
  • Investment protection
  • Maximised equipment availability

 

BASIC FEATURES OF A MALTRON SERVICE AGREEMENT
Features Preventive Maintenance Agreement Full Risk Service Agreement
Express Repairs
(Major damages)
Charged Separately Included
Express plus Repairs
(Minor damages)
Charged Separately Included
Preventive Maintenance Charged Separately Included
Calibration Charged Separately Included
Training Charged Separately Included
Loan Equipment Charged Separately Included
Customer Service

Monday-Friday from 9:00 am to 5:00 pm excl. public holidays*

*Subject to individual terms & conditions of each service agreement.

Documentation & Analysis Preventive Maintenance Reports Preventive Maintenance Reports & Service Cost Analysis

 

 

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Get in touch

Maltron International Ltd
20 Sirdar Road, Rayleigh,
Essex, SS6 7XF

Tel: +44 (0)1268 778251
Fax: +44 (0)1268 745176

Email: info@maltronint.com

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